The service desk that resolves itself.

Solvantis is the autonomous AI operations platform from SKYTEK. It diagnoses and resolves L2 issues end-to-end, speaks with your users in natural voice, orders and tracks hardware, and runs onboarding through offboarding — around the clock, without a queue.

Watching live: a real resolution stream — this is what your queue looks like on Solvantis.

solvantis · live resolution stream AUTONOMOUS

core onlineplaybooks armedhuman queue 0

Password reset

38s

Outlook profile rebuild

2m 04s

New-hire provisioning

day zero

Laptop ordered & tracked

auto

VPN certificate reissued

51s

Disk pressure cleared

1m 12s

Offboarding · access revoked

schedule

MFA recovery · voice verified

44s

Password reset

38s

Outlook profile rebuild

2m 04s

New-hire provisioning

day zero

Laptop ordered & tracked

auto

VPN certificate reissued

51s

Disk pressure cleared

1m 12s

Offboarding · access revoked

schedule

MFA recovery · voice verified

44s

of L2 tickets resolved with no human touch

0 %

median first response — voice, chat, or portal

47 s

automated actions executed per month

0 +

of L2 tickets resolved with no human touch

0 /7

Capabilities

One platform. The whole desk.

Everything a Level 2 engineer does — triage, fix, procure, provision, document — Solvantis does autonomously, and shows its work on every ticket.

Flagship

Autonomous L2 resolution

Solvantis reads the ticket, pulls telemetry, selects the right playbook, executes the fix across your stack, verifies the outcome, and closes with full documentation. Escalations go to your team only when judgment is truly required — with the diagnosis already done.

1 DIAGNOSE

2 EXECUTE

3 VERIFY

4 DOCUMENT & CLOSE

Voice

Natural voice AI

Answers the phone, verifies identity, and walks users through — in a voice they’ll swear is human.

Procurement

Hardware & inventory

ThinkBook 16 G8 · qty 2

IN TRANSIT

USB-C docks · qty 14

IN STOCK

USB-C docks · qty 14

REORDER

Identity

Natural voice AI

Answers the phone, verifies identity, and walks users through — in a voice they’ll swear is human.

average reset, call to close

0 s

Lifecycle

Onboarding & offboarding

Accounts, licenses, devices, and access — provisioned on day zero, revoked to the minute on the way out.

DAY ZERO · PROVISIONED

LAST DAY · REVOKED

Visibility

Tickets & metrics, live

Every ticket, action, and KPI on one pane — with the audit trail built in.

How it works

From signal to solved, in five moves.

Every ticket runs the same disciplined loop — the one your best engineer runs, at machine speed, every time.

01 Listen

Intake from portal, email, chat, or a phone call answered in natural voice.

02 Diagnose

AI triage against live telemetry, asset data, and your knowledge base.

03 Orchestrate

The AI orchestration engine executes the playbook across identity, endpoint, and cloud.

04 Verify

Confirms the fix held — with the user, in their channel, when it matters.

05 Document

Ticket updated, actions logged, metrics posted. The audit trail writes itself.

The portal

Your entire desk, one pane of glass.

Tickets, metrics, assets, and every autonomous action — live, searchable, and audit-ready. Leadership sees outcomes; engineers see everything.

portal.solvantis.ai · operations

Open now

12

Resolved today

47

Auto-resolution

78%

Auto-resolution

6m

Ticket	Summary	Handled by	Elapsed	Status
SLV-48214	MFA recovery — s.okafor	SOLVANTIS · AUTO	44s	RESOLVED
SLV-48214	New hire onboarding — A. Patel, starts Mon	SOLVANTIS · AUTO	3m 12s	RUNNING
SLV-48212	Laptop order — ThinkBook 16 G8, qty 2	SOLVANTIS · AUTO	1d 2h	IN TRANSIT
SLV-48211	Password reset — j.moreno, finance	SOLVANTIS · AUTO	38s	RESOLVED
SLV-48209	Line-of-business app upgrade — scoping	R. Martin · L3	2h 10m	RESOLVEDWITH ENGINEER

Under the hood

Powered by the SKYTEK AI orchestration engine.

Solvantis doesn’t just chat — it acts. A hardened orchestration engine drives every playbook across your identity, endpoint, cloud, and service stack, with least-privilege execution, human-approval gates where you want them, and a signed log of every action taken.

Watch Solvantis resolve your first ticket.

Bring us a real ticket from your queue. In a 30-minute session, you’ll watch it get diagnosed, executed, verified, and documented — autonomously.

SOLVANTIS.AI · AUTONOMOUS IT OPERATIONS